Signs & Plaques
Place a New Order
lf you have entered our website through this page, you might first want to visit our Home Page (upper left dark gray Tab) This form is to be used if you wish to order a design proof good for up to 5 iterations (cost $30 which is credited to your account should you purchase the sign), OR after you have received a proof from us and you have approved it, and we have quoted the price (including shipping).
If you wish to get free consulting, a price quote or estimate, or initiate the design process, please click on the Request a Design and Price Estimate or Firm Quote form instead of this one. Please fill out the form including your name , address,and shipping information and how you wish to pay in the form below and a representative will contact you within a day to request any missing details necessary to process your order. You may charge your credit card on-line (we accept Visa, MasterCard, American Express and Discovery)at the bottom of this page. Alternatively, you may send a check, pay in person, or phone us at 951-698-8484 and Regina or Christie will take your order.
Instead of providing your credit card number, as an alternative you may send us a check or money order to: Art Signworks, Inc. 41785 Elm Street Suite 302 Murrieta, CA 92562 If you decide to send a check, you do not need to fill out this form, but you must send us a confirmation of your order and proof approval, and shipping address along with the check, or you can send this information by e-mail. We do not start production on a sign until we either get a credit card number or check, or approved PO, and you have approved the Final Proof. We request 50% of the price as payment at the start of production and the remaining 50% upon shipping of your order. Thank you for your order; we appreciate your business.
Doing Business with ArtSignWorks, Inc (Our Guarantee and Warranty with You, the Customer)
Our business sells custom made-to-order products. We will tell you exactly what you will get; then if you choose to order, you are committed to complete your purchase (since it is a custom product designed for you specifically, and no one else really wants it!). We will make the sign or plaque exactly the way we promised (i.e. according to the Final Design Proof and specifications) and deliver it to you. When we do so, you must pay for it as you promised (amount and payment dates). Normally, this simple process works very smoothly and very few problems arise; over 99% of all our customers are pleased with their custom sign(s) when they receive them (see our Testimonials ) However, in the unlikely event we make an error when we build the sign(s) (this happens very rarely, but it does occur a few times a year despite QA procedures, since we are only human) , or the sign is damaged in shipping, we will either correct the errors or fix the damage in an expedited manner, or if we cannot do so, you can return the sign to us and we will cheerfully refund all your money. If your sign is not what we promised, or has been damaged in shipping, and we cannot modify or repair the sign to meet the Proof specifications, we will either make a new replacement sign for you (if you wish) or refund all your payments. However, if you keep the sign(s), you must pay us the amount we have agreed upon.
It is really quite simple...however, to make our mutual obligations perfectly clear, we have written a Sign Purchase Agreement which provides details of our mutual obligations under various situations.You can read this by clicking on the gray box in the left column labelled Sign Purchase Agreement . This document provides in more detail the terms & conditions summarized above, but also explains our 2 year warranty and some safety advisories on overhead sign installation. If you place a firm order for a sign, you should read and understand this Agreement. If you don't agree with all or part of it, please do not order your sign until you discuss your concerns with us. By placing a firm order, you have agreed to the terms and conditions in the Sign Purchase Agreement. We think the terms are simple, straightforward, fair to both parties, and reasonable in protecting the rights of both Buyer (you) and Seller (us). If you disagree with or have questions on any of the terms and conditions, you should discuss them with us before you order your sign.